"Six weeks ago a former staff member serving in an entry-level position did not follow our protocol for providing information and guidance when presented with a highly unusual patient scenario. Planned Parenthood insists on the highest quality patient care, and if we ever become aware of a staff member not meeting these high standards, we take swift action. Within three days of this patient interaction, the staff member's employment was ended and all staff members at this affiliate were immediately scheduled for retraining in managing unusual patient encounters. Today opponents of Planned Parenthood are promoting an edited video of that hoax patient encounter.

"Recently, opponents of Planned Parenthood conducted hoax patient visits with hidden video cameras and are now using edited videotapes to promote false claims about our organization and patient services. In highly unusual and scripted scenarios, hoax patients sought services related to sex selection.